Frequently Asked Questions
Everything you need to know about shopping with Paris Gallery Qatar
What are the delivery timelines within Qatar?
We offer standard delivery within 1 to 2 business days across Doha and surrounding areas. Express same-day delivery is available for orders placed before 12:00 PM.
Are all products sold on your website authentic?
Yes, Paris Gallery Qatar guarantees that 100% of our products, including luxury perfumes, watches, and accessories, are sourced directly from authorized distributors and are authentic.
What is your return and exchange policy?
You can return or exchange unused products in their original packaging within 14 days of purchase. Please note that for hygiene reasons, opened perfumes and cosmetics cannot be returned.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, NAPS), as well as Cash on Delivery (COD) for orders delivered within Qatar.
Do you offer gift wrapping services?
Absolutely. You can select our signature luxury gift wrapping option at checkout to have your purchase elegantly packaged for any special occasion.
How can I track my order status?
Once your order is dispatched, you will receive an SMS and email containing a tracking link to monitor your delivery in real-time.